Privacy policy.

Effective Date: 09-21-2025
Company: RXM Solutions LLC

RXM Solutions LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our services — including through our website, email communications, text messaging, and other business-related channels.

1. Information We Collect

We may collect the following types of information when you interact with RXM Solutions LLC:

  • Personal Information: Your name, email address, phone number, business name, and address.

  • Communications Information: Messages, call logs, and text communications between you and RXM Solutions LLC.

  • Service Information: Details related to your appointments, estimates, invoices, and project scheduling.

  • Technical Information: When visiting our website, we may automatically collect data such as your IP address, browser type, and general usage statistics.

2. How We Use Your Information

We use the collected information to:

  • Communicate with you about appointments, updates, and inquiries.

  • Send service reminders, project updates, and maintenance notices.

  • Process payments and manage invoices.

  • Improve our services and operations.

  • Comply with legal obligations and maintain business records.

3. SMS Text Messaging and Communication

By providing your phone number and giving verbal or written consent, you agree to receive text messages from RXM Solutions LLC related to your appointments, service updates, or other relevant notifications.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or text HELP for assistance.

4. Disclosure of Personal Data

RXM Solutions LLC may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service:
We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign.
We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures:

  • Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

  • Legal Obligations: We may share information as required by law or to respond to valid legal processes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or mobile network is completely secure.

7. Your Privacy Rights

You may request to access, correct, or delete your personal information by contacting us directly. You may also withdraw consent for communications at any time by replying STOP to any text message.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted with a new effective date at the top of this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

RXM Solutions LLC
Email: info@rxmflooring.com
Phone: (980) 255-5579
Website: www.rxmflooring.com